Carnival Cruse Line has
sure had more lows than highs in these past couple of months. In just the past
two months, Carnival has experienced three crisis. To say their PR department
has been busy would be an understatement.
But the upside is that their PR department has been able to handle
theses crises quickly and efficiently.
On Wednesday, The Triumph,
which was the ship that had to be pulled to shore just a few months ago, was
not securely stationed and due to strong winds was pushed over knocking two pedestrians
into the water; because of the collision the ship also suffered some damage.
After this event, the
Public Relations took to twitter. Taking to Twitter right away was one of the
best things Carnival could have done. It shows they were not trying to hid
anything and they wanted to eliminate the possibility of speculation and
rumors.
Due to the crisis that
occurred a few short months ago, Carnival needs to prevent factors that could
lead to a tarnished reputation. This is one of the top cruise lines families’
travel on. If dangerous situations continue to occur, people will not longer
feel comfortable using this company to travel.
What do you think about
all the crises the Carnival Cruise Line has experienced? Would you still use
this cruise line for travel?
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